Dr. Jessica E. Metcalfe. Dentist, speaker, author.
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Lectures

Keynotes and workshops

Every program is shaped to the organization. All of them build on three pillars Dr. Jessica calls the three Cs of being human: confidence, communication and culture.

Book Jessica to speak
Keynote

30 to 90 minutes

  • A pre-engagement call
  • A live session of 30 to 90 minutes
  • An unlimited number of seats
  • An optional Q&A
Workshop

One hour to a full day

  • A pre-engagement call
  • Length set by what your organization needs
  • Seats vary with the workshop
  • Q&A built in
  • Brain training exercises throughout
Dr. Jessica Metcalfe presenting with a clicker in hand

Brain training exercises are workshop exercises that improve mental performance for the individual and the team. Doing the work alone and together is how long-lasting change starts.

All topics

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Looking for something tailored to your organization? She does that too. The pre-engagement call is where she pinpoints what your people need.

Mouth + Hormones

Her hormones change. Her mouth changes too.
New for 2026

Menopause is finally being talked about everywhere, except in the dental chair. Estrogen and progesterone affect the gums, saliva, caries and periodontal risk, and the bone holding the teeth in place. This course gives the whole team a shared, practical framework: what the front desk and medical history should ask, what the hygienist looks for, what the dentist screens for, and how to explain it all to patients in plain language, without stepping outside dental scope.

Learning objectives
  • Identify how pregnancy, perimenopause, menopause and the years after 55 show up in the gingiva, saliva, teeth and jawbone.
  • Recognize the symptoms patients report that point to hormone-related oral change.
  • Apply a hormone-aware medical history and screening workflow across front desk, hygiene and the dentist.
  • Explain the dental considerations before and during bone medications, and when to coordinate with the patient’s physician.
  • Communicate these changes to patients in plain language that builds trust and keeps them coming back.

Format: 60-minute lecture, or a half day with lecture and workshop
For: The whole team: dentists, hygienists, assistants and front desk
CE, suggested AGD codes: 730 Oral Medicine; 750 Special Patient Care; 490 Periodontics; 557 Patient Education

Small Talks to Tough Talks

A guide to navigating difficult conversations
Communication

Whether you are making casual conversation or working through a performance review, your ability to communicate decides the outcome. Learning to communicate well is like playing an instrument: it takes practice.

Learning objectives
  • Develop core communication skills to strengthen your message and connection.
  • Manage teams through tailored communication approaches.
  • Handle difficult conversations with ease, from conflict resolution to tough feedback.
  • Manage emotions and reduce defensiveness so you can build influence.
  • Break through communication barriers, no matter who is in the room.

Format: Keynote (60 to 90 minutes), half day or full-day workshop
For: All dental professionals, especially owners, office managers and team leads
CE, suggested AGD codes: 550 Practice Management and Human Relations

Speak Kindly, You’re Listening

Mastering your inner narrative
Confidence

Have you ever thought of how you speak to yourself? The words you choose? The tone of voice? How you choose to speak to yourself has a profound impact on your identity and worth. Based on Dr. Jessica’s best-selling book.

Learning objectives
  • Dissect how self-talk influences emotional, mental and professional well-being.
  • Recognize and challenge patterns of impostor syndrome and perfectionism.
  • Explore the link between inner dialogue, high expectations and burnout, and how to break the cycle.
  • Practise internal validation and learn to reframe your inner dialogue.
  • Develop strategies to prevent burnout and sustain high performance.

Format: Keynote (60 to 90 minutes) or half-day workshop with brain training exercises
For: All dental professionals, including students and new grads
CE, suggested AGD codes: 770 Self-Improvement

Speak Kindly, They’re Listening

Building confidence, communication and culture
ConfidenceCommunicationCulture

Work and the workforce are in a major state of flux, driven by AI, evolving leadership demands, well-being challenges and shifting expectations. This is where “soft” skills become your superpower.

Learning objectives
  • Grow confidence and autonomy across the organization by defining clear expectations.
  • Apply the Be C.L.E.A.R. method to manage difficult conversations and promote psychological safety.
  • Analyze the influence of culture on team dynamics and propose strategies to improve it.
  • Develop practical skills for team collaboration in hybrid and in-person settings.
  • Design an inclusive culture using Dr. Jessica’s seven-point culture audit.

Format: Keynote (60 to 90 minutes), half day or full-day team workshop
For: The whole team; ideal for team days and study clubs
CE, suggested AGD codes: 550 Practice Management and Human Relations; 770 Self-Improvement

Lead Forward

Building resilient teams and leaders
Culture

Small breakdowns, often overlooked, add up over time into issues that hold back performance and team cohesion. Success comes from actively aligning goals, processes and culture.

Learning objectives
  • Identify and address small, recurring inefficiencies before they compound.
  • Align shared leadership values, cultural goals and team decision-making.
  • Apply tools for delegation, change management and performance measurement.
  • Strengthen team dynamics through emotional intelligence and clear communication.
  • Prepare for future challenges through innovation, retention and foresight.

Format: Half-day or full-day workshop; keynote version available
For: Owners, associates, office managers and team leads
CE, suggested AGD codes: 550 Practice Management and Human Relations

In their words
“From start to finish Jessica had me hooked, gave me goosebumps and connected with me on a deeper level. I have been executing events for 15+ years and this was by far one of the best sessions I have ever had the honour to be a part of.”
Sovaida NoronhaKey Media
“Dr. Metcalfe empowers her audience while infusing principles and strategies that are truly life changing. Don’t miss the opportunity to bring her to your next meeting. You won’t regret it.”
Vanessa EmersonFounder, Dental Speakers Bureau and Dental Speaker Institute
“What I truly adore about Jessica is her ability to show anyone how they can transform just like she did, in a way that is methodical, easy to understand and implement.”
Dr. Alan SternDentist, speaker, coach and author
Book Jessica

Bring Jessica to your next event

Tell her about your audience and your date. Every booking starts with a call to shape the session around your organization.

Book Jessica to speak